Lab Coat

Garments in stock at the time of order are usually despatched the next day. We always try and delivery your goods as soon as possible but please allow up to 3-5 working days for dispatch, during busy periods this may take a little longer. For bespoke items, please allow up to 21 days for manufacture and delivery.

Please note we do not deliver to PO Box addresses, if you enter PO Box details, your delivery will be delayed as we will have to call you requesting another delivery address before we are able to dispatch your purchases.

Want to return something? No problem, if your item is in its original condition then all you need to do is:

Fill out the returns form found on the back of your invoice enclosed in your package. If you can’t find it, you can download an additional form here.Please complete the entire form with all of your details including the product code, name, size, colour and quantity of the items you want to return to us.Please tick the refund box.Send the items back to us at your own cost, and your items will be refunded.

When is a refund not possible?

If you return your items to us later than 14 days from receiving your orderIf your items are bespoke, in clearance, or personalised (i.e. embroidery) then we are not able to refund the items.If your items are dirty or damaged from your personal use.