Dispatch Times
We aim to dispatch all orders as quickly as possible. Any core range item is processed and dispatched within 1-3 working days (Mondays to Fridays) and any Online Exclusive item is usually dispatched within 5-10 working days. If you have not had a notification to say that your order has been dispatched within these times, please message our Customer Service Team.
UK Delivery
We offer a range of domestic shipping options to help to get the items when you need them, within the budget you have available. If you have any further requirements to the below please call us where we will be happy to cater specifically to your needs:
- Standard Delivery is 3-5 days delivery from dispatch and is sent by a Royal Mail 2nd Class untracked service. It costs £4.99 (ex. VAT) for orders under £60 (ex. VAT).
- Express Delivery is a next day delivery from dispatch, tracked service. It costs £6.50 (ex. VAT). Royal Mail does not guarantee 24-hour delivery but aims to be within 48 hours.
Please note: Our services do not deliver on Bank Holidays or Sundays. If you are not in when delivery is attempted, your parcel will be left at your local Royal Mail sorting office for you to collect.
Free UK Delivery
Delivery is automatically free on all orders over £60 (ex. VAT). The free delivery is our standard delivery option and will be selected as a default within the checkout.
Still waiting for Delivery?
If you have been waiting longer than the expected delivery period for your order, please feel free to contact one of our dedicated customer service assistants, and we’ll be happy to help!